Average Rating 4.45 | 215 Reviews

"The leasing agents were very helpful. Also the facilities like the lounge are great. I do wish that the door coming in to the third floor from the parking garage could be fixed sooner. It’s been two weeks."
"Good job, but the amount of times you all need to enter the apartments to handle work is sometimes annoying. The package system of just leaving boxes out in some unsecured room is also troubling."
"Great apartment, neighborhood, amenities, and staff. Best maintenance ever! Love concrete floors. Great pool and gym. Pet friendly. Two thumbs up"
"Moving in has been a breeze, very efficient and smooth process. Very helpful employees from the initial tour all the way up through the signing of the lease and move in."
"Pros: Beautiful apartments, great location to shops and restaurants, great amenities, friendly staff . Cons: upkeep for amenities could improve, hallways need to be cleaned, gym stocked, pool cleaned, grill tools readily available and cleaned."
"Great location, amenities, and staff! The apartments maximize livable space and there are plenty of floor plans to choose from. We love living here"
"Complex enters several times a month, we’ve had many fire alarms go off every few months, there is a constant pot smell in the stairwells and door that shut last year no longer close all the way. It’s hard to find parking because KSM employees are allowed to park anyway. The location is awesome but it’s important to consider these other things before living here."
"Easy living at AOK! Staff is gracious and open requests are solved quickly. I find, however, that they enter apartments an above average amount. There seems to be some sort of inspection every month, which is intrusive. Also, Is the fire pit working yet?"
"Very responsive to maintenance requests. The maintenance staff is friendly, efficient and timely. I do get annoyed that I can’t find parking on the 3rd floor because, I think, non residents pay to park in the building and occupy the spaces"
"Loving the community and especially the pool! Please fix the gate by the Beltline- closest to Edgewood st. Maintenance is always great and accommodating!"
"Overall I would say things are going well living at Alexan on Krog. The community is in an incredible location with a lot amenities. The apartment is updated and spacious although the appliances are a little small."
"Love love love this community. Now that it is summer the pool is poppin and I sit out everyday after work. The Beltline and Krog Street Market are way too convenient. Leasing office staff and housekeeping/maintenance are phenomenal people!"
"My husband and I absolutely love living at Alexan on Krog Street. The grounds are always clean. The maintenance crew is always on top of repairs once it is submitted. The amenities are amazing."
"Moved here a few months ago an absolutely love it! I feel like I’m living in the middle of everything. The location can’t be beat. You can walk just about everywhere since your on the belt line and you’ll never run out of things to do or places to eat!"
"We've really enjoyed our time in the community! Going on three years, and couldn't be happier with our decision. Thanks for all that you do!"
"I have thoroughly enjoyed living in the Alexan. The staff is very attentive and helps out whenever I ask. I’m looking to resign my lease so I can live in this great community again"
"Loved the friendliness of the staff during our tour. They were very professional throughout the leasing process. Also loved the cleanliness of the facility and the amenities!"
"Love the location, locale, amenities, pet friendly, Google fiber, walkability, amenities, pet amenitites, friendliness, closeness to ice cream."
"Moved in 2 weeks ago but loving it so far! Location is the absolute best with plenty of great restaurants in walking distance. Shoutout to Caleb, Brian, and Reggie for their help with move-in issues!"
"Happy we moved here! Love the apartment, amenities, and location. Surprisingly pretty quiet. Only thing I would change is have maintenance be faster."
"Haven't moved in yet, but all of my communications with the leasing department have been GREAT! So kind and never an issue to take time out of their day to work with me or answer questions."
"This community is very conveniently located right on the beltline. It will be much better after the construction by Thrive on both sides of the complex is completed."
"I love the property! Staff has been wonderful and the location is really hard to beat. Lots of amazing amenities for us and our dog and so many other things so close by."
"Everything has been pretty good so far! The staff has been helpful and every time I've had a maintenance request its been handled quickly. Now that the construction right across is done its been nicer as well."
"Good, improvements could be made. Move in process was relatively smooth but it seemed the apartment had not been inspected and many of the outstanding issues were not resolved (e.g. having a thermostat installed). Would recommend being more thorough when someone moves out / when some is getting ready to move into a unit."
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